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May 2012
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Line of Sight

You’ve heard the old saying, “If you don’t know where you’re going, any road will take you there.” That sounds pretty benign until you consider all the places you don’t want to be but might find yourself.

Of bad blind dates, disgusting habits, and other business problems

The failures that interfere with establishing successful relationships for individuals are quite similar to the mistakes that cost us customers and brand equity.

Suicidal bunnies and other tragic reactions

Fight or flight syndrome leaves out an important – and destructive – third reaction. Freeze. Are you doing the business equivalent of the suicidal bunny routine?

Why not?

Two-year-olds have it right. If adults asked “why” as many times per day as the average two-year-old, what influence would that have on the way – and the amount – we learn?

A swoosh and a kiss for profound accomplishment

The solution to the inscrutable question of “why am I not fulfilling my life potential” may be something as simple and common as salt. Or tennis shoes.

All the Time in the World

I changed a car battery for the first time today. For me this was a cause for celebration, though you may be wondering why a 43-year-old woman has never changed a car battery before. I can’t get the alternator tested before tomorrow, because I don’t have a voltmeter, but if the alternator is bad I’ve [...]