MentorWords

The failures that interfere with establishing successful relationships for individuals are quite similar to the mistakes that cost us customers and brand equity.

People respect responsibility and authority when they are appropriately demonstrated. When a business leader spends all his or her time saying, “well, what do you think?” “Maybe we should let an ad hoc address this,” or “I think the answer will present it self if we have the right discussion with the right parties present,” those are not the messages the people hear. What they hear is, “I don’t know,” and “I’m hoping an ad hoc will bail my ass out,” and “I’m hoping that if we get more people together you won’t find out that I don’t know.” Even if that leader means to be collaborative and show respect for the opinions of others, the result is that they’re being indecisive and wasting time.