MentorWords

The failures that interfere with establishing successful relationships for individuals are quite similar to the mistakes that cost us customers and brand equity.

The folks who worked in the call center were in an uproar.  Apparently they heard that a new person was hired at a wage comparable to what the more tenured agents earned, and they felt that was unfair.  They brought it up in a department meeting, asking why new people weren’t brought in at the starting [...]